Feedback from our Clients
"I have been very pleased with the prompt and excellent service our firm has received over the years from Serion Technologies Inc."
Jonathan Healey
President, Healey Law
"I am confident when I refer Serion to my clients that they will be in good hands and will be as pleased as I have been over the years with his service."
Rita Tetz
PC Law CIC, Go Figure Consulting
"Serion Technologies has always provided us with prompt, thorough service for all of our IT requirements. Keith is always just a phone call away and will not only work through any issue we may have, but will attempt to train us on ways to circumvent or fix the problem ourselves."
Peter Toews
Sales Manager, Gray Office Furnishings
"Serion Technologies has offered consistent reliable service and support. I know I don't ever have to worry about my website."
Jennifer Park-Hiller
Massage Therapist / Owner, Elan Massage Therapy
"Serion Technologies Inc. has been our IT provider for over 5 years and have been extremely happy with the service provided. We have very few technology issues that arise, therefore 'down time' is quite rare."
Joan
Office Administrator, River City Law Group
"For all our technical needs, to starting up the operations system, setting up email addresses, installing new programs, and troubleshooting....Keith explains problems and solutions in a very easy to understand manner."
Samantha
Office Manager, Kurie Queck LLP
"Keith has been our 'Go To' guy for the past several years. He has kept our systems running smoothly, and has quickly responded whenever needed. We have no difficulty in recommending Serion's services what-so-ever."
Jim Scott
Lawyer, Scott Law
"Keith has always been extremely attentive to our IT needs. While I appreciate how busy he is, it is comforting to know that he will do his utmost to attend to our issues as soon as he is available. "
Pierre Boileau
Owner, Miller Boileau
"Keith is very knowledgeable and helpful, and responds very quickly to any questions or concerns. Serion provides IT support whenever we need it, including providing and installing equipment, and providing efficient and reasonable off-site back-up."
Phyllis Van Campenhout
Co-Owner, Hall & Van Campenhout
"Personally I have found Keith to be professional, quick to respond to my needs and extremely prompt at coming to a solution for any problem. He works well with our database provider to come to a solution for any problems in that area. If you're considering a change, you will not be sorry."
Zoie McIntyre
Corporate Paralegal, Hansma Bristow Finlay LLP
"Keith Poelzer has always been there to rescue us! He has always made himself available to answer any questions or concerns we have regardless of how busy he is. If it was not something he could walk us through, he would show up at the office, usually the same day, and would solve our problem. "
Tracy Williams
TDK Holdings
"Serion has provided our company with exellent customer service and they are quick to help get our operating systems back on line when we have critical issues. I would advise to use Serion to any company that is looking for expert solutions at an affordable rate. We are very happy with Serion and will continue to use their service."
Clay Bevans
Owner, Clay's Industrial Supply Ltd.
"Keith continues to provide us with quick and excellent service. He is very patient and an fantastic teacher for the quick fix problems."
Leslie Hart
Legal Assistant/Office Mgr, Law Office of Eleanor K. Boddy, Q.C.
"Serion has been a great asset to West Edmonton Hyundai. The past support we were receiving was not dependable. We had to do a complete overhaul of our system, which was done correctly and professionally."
Dwayne Nelson
President, West Edmonton Hyundai
"Keith is always reliable and has an excellent knowledge of problem areas within our offices and how to efficiently and effectively solve these issues, which are always done in a timely manner. Thanks Keith for always being so friendly and helpful along with such professional service."
Felicity Haswell
Legal Assistant, Healey Law
"Keith at Serion has always been willing to help with any problems that might pop up, regardless of where he is or what he is doing. He is always friendly and competent, and works hard to try and find solutions. "
Michelle Freebairn
Associate, Kurie Queck LLP
"Serion has resolved our issues effortless and with next to no down time. Serion's service has been excellent in that when we have an issue we just call and we are looked after quickly."
Rob Kociancic
Sales & Marketing, Clay's Industrial Supply ltd.
"Keith has been our computer technician for several years. He is knowledgeable, and easy to work with. The best thing is his patience. I know I can always rely on Keith to fix our computer problems. I have recommended Keith in the past and will do so in the future."
Maben Chambers
Legal Assistant, Hansma Bristow Finlay LLP
"Keith Poelzer is knowledgeable, efficient, and able to assist in a timely manner. He is always willing to troubleshoot via telephone or email if an office visit isn't necessary/feasible. I would certainly recommend Serion Technologies to others. "
Chantelle Brigden
Executive Assistant, Canadian Mental Health Association - Edmonton Region
"Keith has always been there when any issues come up and he makes sure they are repaired is a timely fashion. 2 thumbs up for Serion."
Brad Mastre
Sales Executive, Gray Office Furnishings
"Keith has been there from day one taking over our website hosting, providing us with a server, all our computers, and all our IT requirements. Keith provides excellent service and is ALWAYS there for us, even on very short notice. His expertice and excellent customer service skills above and beyond my expectations. "
Karen Hart
Dealer Principal, Gray Office Furnishings
"Exceptional service, overall knowledge, dependable, fast response, would be some of the ways to describe Keith Poelzer and his team. Serion is always an email away with response times that are second to none. We rely heavily on our computer system and it is reassuring to know that we have a team of technicians that know what they are talking about."
Betty Lawrence
Receptionist, Gordon Zwaenepoel
"When Serion took over as our 'tech guy', he walked into quite a mess. They not only figured out our mess, but has us running more efficiently; when we do have a problem can have it repaired usually within the hour and is easy to deal with. If you're looking for reliable tech support, then give Keith a call, you won't be disappointed."
Patti Gillespie
Legal Assistant, Stufco Law
"When things go wrong, it is stressful, but Keith from Serion always comes to the rescue. Even if he can't make it in to the office, he takes the time to log on remotely to fix whatever problems there are. I appreciate the direct contact I have with Serion and the immediate response and assistance they give."
Michelle Smith
Legal Assistant, Gordon Zwaenepoel
"Serion Technologies helped the Alberta Diving Association develop a website that looks great and is user friendly. We had enlisted numerous companies before Serion, but never quite had our needs heard or met. Now I am pleased to say that we have a great website that provides our members with all the info that they need at their fingertips!"
Barb Bush
Executive Director, Alberta Diving Association
"I would recommend Keith for any of your computer hook ups. We use Serion for all our computers and I have had nothing but great things to say. If there is a problem with our computers, whether it be the server, or a virus that has misteriously found its way onto our systems, the fix is usually done the same day, or that night."
Jeff
Sales / Design, Westek Truss Systems
